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1.
Which steps would a process analyst take when conducting a simulation of "what-if" scenarios for a business process instance?
2.
What are the steps required to export a project that contains reference groups? Right-click and select Export. Select WebSphere Business Modeler. Browse to select the target directory.
3.
A process analyst needs to determine which tasks in a process are currently manual and which are currently automated. Which is the MOST appropriate way to identify these tasks?
4.
A company is modeling enterprise level processes. Some of these processes will reuse existing processes and services that are currently available within the organization. Identify the statement that BEST captures how business analysts would model these new processes.
5.
In a claims process, a human task is modeled for the activity in which a call center representative needs to contact a customer to request additional details on an active claim. If the customer is not contacted within 24 hours of the claim, an escalation procedure is activated and a notification is sent to the call center supervisor every hour. Identify the attributes to model the human task escalation requirements.
6.
Which of the following describes the effective use of templates in creating business items?
7.
A bank is launching a new lending service. A credit check by an external organization is required for customers requesting a loan of more than one million dollars. Which element is required to model this requirement?
8.
A bank is launching a new service directed to the new buyers' market where a customer can buy a house and request a loan from them in the same transaction. A process analyst needs to model: 1. how both processes are linked together, and 2. based on the loan grant status, whether the buying process completes or stops abruptly. Which of the following illustrates how the process analyst should model these requirements?
9.
A process analyst needs to model the flow of a loan request through a business process for documentation purposes. The request may change from received to reviewed to denied or approved. How should the process analyst model the loan request?
10.
The payment process has the following requirement: "A new policy requires additional information from certain customers based on a score system whose rating will be variable based on federal regulations." Identify the pattern that is the BEST choice for modeling this requirement.