×
Detail Form
We will send your result on your email id and phone no. please fill detail
1.
A customer has set aside a budget to cover replacement and maintenance of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for services because their IT department does not have adequate resources to cover PPS Services. The contract would include the following provisions:
1. Standard delivery requirements
2. Multi-vendor repair services
3. Multi-year contract
4. Quarterly payment
Which offer best matches this customer's needs?
1. Standard delivery requirements
2. Multi-vendor repair services
3. Multi-year contract
4. Quarterly payment
Which offer best matches this customer's needs?
2.
Which service corresponds to the following discovery question: "Do you meet the requirements of data protection regulations by physically controlling access to your data?"
3.
According to the Gartner PC and Printer services worldwide heat map 2013-2016, what percent of the total addressable market is an HP PPS Services opportunity?
4.
How should you counter the following objection? "I can repair my devices myself."
5.
Which competitive advantage does HP PPS Services offer in comparison to Dell, Lenovo, Lexmark, Ricoh, and Apple?
6.
In the event a ServiceOne reseller does not hold a services contract specialization, which statement is true about pricing for HP Contractual Services?
7.
How should you counter the following objection? "The standard warranty is sufficient."
8.
HP Travel Risk Care Pack Service provides which benefit to the end-user?
9.
An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew the engagement with the customer, which provision would require HP Contractual Services?
10.
Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP hardware?