HP Selling HP PPS ServiceOne Services Set 1

When do HP Post Warranty Care Pack Services need to be registered?

Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a customer's business?

A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher level of service. They would also like to manage all their devices under one agreement with multiple payment terms. A review of their hardware inventory shows that it is supported for one more year. Which renewal option should you offer?

Which service corresponds to the following discovery question: "Have you lost productivity due to delayed hardware repair?"

Which service corresponds with the following discovery question: "What is your back up plan to help you control and predict costs over the life of your equipment?"

What is an example of the value that HP PPS Services offer to your customers?

A customer has set aside a budget to cover refreshment of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for services because their IT department does not have adequate resources. The contract would include the following provisions:
1. Faster response times
2. Multi-vendor repair services
3. Onsite engineer
4. Lease new equipment
Which HP PPS Services offering best meets this customer's needs?

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with expiring HP Care Pack Services in order to encourage the customers to renew their engagement?

Which services correspond when a customer says yes to the following discovery question:"Does your IT budget require a different payment term than up-front?"

Which statement is true about HP Care Pack Services?