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1.
The practice of utilizing Poka-Yoke is also known as ________________.
2.
After a Belt has put data through the smoothing process which chart would be used to look for trends in the data?
3.
A Belt concludes a Lean Six Sigma project with the creation of a Control Plan. At what point can the Control Plan be closed?
4.
In the late 1980's William Smith coined the name Six Sigma for a methodology that had its origins at __________________ for quality related work being done
there.
5.
Training cost $6,500 and a project required an initial investment of $47,500. If the project yields monthly savings of $3,500 beginning after 4 months, what is the
payback period in months, before money costs and taxes?
6.
The acronym for the defined approach taken by Lean Six Sigma to solve significant challenges related to a process is which of these?
7.
Voice of the Customer is a Lean Six Sigma technique to determine __________________ attributes of a product or service.
8.
A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a _______________ result.
9.
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's which stands for __________.
10.
Cost of Poor Quality (COPQ) can be classified as either Tangible (Visible) Costs or Hidden Costs.