1.
A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an
appropriate way of managing this stakeholder?
2.
Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?
3.
The Business Activity Model shows the doing activities of a business system. Which element of CATWOE do these activities relate to?
4.
Which of the following statements about change and change management is correct?
5.
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?