Based on lessons from previous projects that used the ABC Company standard development model, the project board has set low cost and time tolerances for
stage 2. As a result, the project manager plans to set very low tolerances for time and cost for all work packages to be carried out during stage 2.
Is this an appropriate application of the 'manage by exception' principle, and why?
During stage 4, a work package was authorized for the 'delivered pilot courses' to be completed by the end of week 2. The 'finalized materials' work package will
start in week 3. Both work packages have zero tolerances, and finalizing the materials is dependent on feedback from the pilot courses.
During week 1, there were some problems with the pilot courses, so at the start of week 2 the team manager rescheduled the courses to week 3, and reported this
in the weekly checkpoint report as the end of week 2.
Should the team manager have reported this delay previously as an issue, and why?
The project is now closed. The expected increase in revenue is not being achieved. It has been agreed with the team manager for the 'marketing materials' that
additional marketing activities will be undertaken to achieve the expected increase in revenue.
Who should be responsible for monitoring the results of the marketing activities, and why?
MANAGING A STAGE BOUNDARY
The ABC Company trainers have been accredited and the course booking procedures have been amended. The 'managing a stage boundary' process is taking
place at the end of stage 3.
Which activity should occur during the 'update the business case' activity?
Towards the end of stage 2, the stage 3 plan is being prepared. This includes the work required to promote the new courses to other training companies. In addition
to the current ways of marketing the courses, the Sales Director wants to advertise in trade magazines. The likely costs involved and the opportunities it may bring
have been identified.
As part of the 'update the project plan' activity, what should the project manager be responsible for?
All the products that are due in stage 3 have been completed, apart from the 'updated corporate quality procedures'. The work has been completed but the product
has not yet been approved. The executive has been told that it will be signed off before the end of the project. In response to an exception report, the executive has
instructed the project manager to plan to obtain approval of the product in stage 4.
Is this appropriate application of the report management stage end' activity, and why?
CLOSING A PROJECT
Benefits relating to income and business reputation after the project has closed cannot be shown at project closure.
Which statement describes how the 'closing a project' process makes provision for this?
The Health and Safety Training Project is closing as planned. According to the contract terms, suppliers must submit all invoices within one week of project closure.
The project manager will issue a project closure notification informing all suppliers of this invoicing deadline as part of the 'recommended project closure' activity.
Is this appropriate, and why?
The project is at the start of stage 3, and there will be six teams working on product delivery. In order to exercise control, the project manager has asked each team
to submit a detailed team plan for approval. The external team manager for the 'e-learning course' has agreed to submit a summary to the project manager, but will
submit the detailed team plan to the senior supplier to review and approve.
Is the team manager's response appropriate, and why?
The project is in stage 2. The project manager is reviewing stage status and has collected the checkpoint reports from the team managers. These show that the
products are being completed on schedule. However, project support has raised issues that quality reviews have not been completed as agreed. The project
manager reports in the highlight report that the stage is progressing well.
Is this appropriate, and why?