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1.
A marketing campaign has been planned by the sales and marketing department of the end user organization. Sales and marketing expects that the number of customers in the customer database will increase by 35%. Which process should act on this information?
2.
A new version of an application is to be implemented. Which activity belongs to the Transition process?
3.
Which activity is within the scope of the management processes?
4.
Who takes the final decision as to when a functional change to a mainframe application is to be released for use?
5.
Which process is a connecting process at the operational level?
6.
What is an important result of Contract management?
7.
What is not an activity of the Change management process?
8.
Which question will be raised during the making of a business case within business information management?
9.
Which product is not produced by the process cluster Use management?
10.
What is a result of the process Transition?