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Detail Form
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1.
The polygon mirror is located in which of the following components?
2.
Which of the following is the purpose of a torque limiter in a roller?
3.
Using the CMYK color model, the color purple is produced by combining cyan and which other color?
4.
Which of the following is a reason black toner is used in color printers?
5.
A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility
of another device on the network having the same IP address. The technician should:
of another device on the network having the same IP address. The technician should:
6.
When onsite repairing a printer the technicians cell phone rings and it is a personal call, how should the
technician handle this?
technician handle this?
7.
When arriving at the customers location, two different users describe the problem, and from their description it
seems to be two separate problems. Which of the following is an appropriate step to take?
seems to be two separate problems. Which of the following is an appropriate step to take?
8.
Which of the following type of lamp is used for heating a fuser?
9.
Scheduled preventative maintenance visits should be carried out:
10.
How should a service representative provide closure at the end of a call for a client?