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Detail Form
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1.
Which of the following BEST describes gamut?
2.
A technician is troubleshooting a networked printer that is not properly connecting to the network. The
technician uses the PING utility from a PC on the same network and it does not reach the printer or the default
gateway. Which of the following could be the reason for this problem?
technician uses the PING utility from a PC on the same network and it does not reach the printer or the default
gateway. Which of the following could be the reason for this problem?
3.
A multi-function device is designed to scan-to-email. The device fails when trying to deliver a scan- to-email.
Which of the following would be a likely place to check for problems?
Which of the following would be a likely place to check for problems?
4.
The primary user of a color printer is complaining of poor color output when printing across the network. The
output colors do not match what is being displayed on the computer screen. Which of the following could solve
this issue for the user?
output colors do not match what is being displayed on the computer screen. Which of the following could solve
this issue for the user?
5.
Which of the following would be the MOST appropriate response to a client being upset about their device not
working at a critical business time?
working at a critical business time?
6.
When making a copy through the ADF the output has a black streak from the lead edge to the trail edge.
Outputs from the flatbed portion are acceptable. Which of the following steps should the technician take
FIRST?
Outputs from the flatbed portion are acceptable. Which of the following steps should the technician take
FIRST?
7.
A networked multifunction device is not able to scan to email through their ISP but is able to receive print jobs
from the local network. Which of the following is the issue?
from the local network. Which of the following is the issue?
8.
A customers PC cannot print to a network print device. The technician is able to connect to that device by using
a crossover cable to a laptop. Which of the following is the MOST likely cause of the issue?
a crossover cable to a laptop. Which of the following is the MOST likely cause of the issue?
9.
Over time, the quality output of color print devices may change due to aging of consumables and other internal
parts related to image forming components. Which of the fol owing would MOST likely compensate for this?
parts related to image forming components. Which of the fol owing would MOST likely compensate for this?
10.
Which of the following groups make up the primary colors of the additive color system?