A customer states that every time they scan a legal size document on the flatbed portion of their MFD, it always
cuts off the last three inches of the document but when they make a copy on the flatbed it is fine. Which of the
following should the technician advise the customer to do?
A customer is trying to scan a photograph on their MFD but states that it takes too long and locks up their PC.
Al of the following are causes of the issue EXCEPT:
A customer is printing a document on transparencies using the multipurpose bypass tray on their laser printer;
the page was picked up but never exited the printer. Which of the following could
cause this issue?