1.
Which of the following functions is associated with the developer unit?
2.
An encoder sensor typically detects:
3.
The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the
corporate office. The user complains of streaks on the received faxes while the internal self- prints are fine.
Which of the following should a technician recommend?
4.
Which of the following stages in the laser print process attracts toner to the latent image on the
photoconductor?
5.
Which of the following would be the BEST process for the technician to follow when beginning to diagnose a
unit at a customers site?
6.
Which of the following utilities could be used to determine a subnet mask?
7.
How many CCDs are located in a single pass duplex ADF?
8.
When is it advisable to dump the waste toner from a technicians service vacuum?
9.
A customer has instal ed a new computer on their network. They can print to the printer but the option for
duplex printing is not available. All other computers have the option. Which of the following is the cause of the
problem?
10.
A polygon mirror is part of which of the following assemblies?