CompTIA PDI+ Beta Set 19

Using a magnifying glass, a customer has noticed a series of yellow spots at intervals in the background of copied pages from a laser MFD. Which of the fol owing is the explanation for this phenomenon?

In which of the following sections of the MFD would a Teflon coated roller be found?

A customer reports that all the users are unable to print to a device, but the device shows ready. Which of the following items should be checked FIRST?

A customer reports that they are not able to scan to a shared folder from a new MFP device. After further investigation, the technician discovers that no one in the office can scan to the folder and it is visible to all users. Which of the following is the MOST likely cause?

A customer has a document that was formatted for large size media but needs to print the document in a smaller size. In which of the following would this adjustment occur?

A customer reports that they are unable to print to their device. The technician discovers that no one in the office can print to the device but it is ready and can be pinged. Which of the following should the technician check FIRST?

A customer reports that the colors of their documents are no longer correct. The technician learns that the customer just replaced the photoconductor. Which of the following needs to occur to correct the colors?

A customer reports that they are getting a line down the middle of their documents from a MFP device. After testing it is discovered that the line only happens when scanning. Which of the following is the solution?

A customer is unable to print to one network device but can print to other devices on their network. The technician discovers that no one in the office can print to the device but the device shows ready and print jobs are sitting in the users print queue. Which of the following is the next troubleshooting step?

Which of the following file formats are uncompressed?