CompTIA PDI+ Beta Set 17

After instal ing a large capacity paper source upgrade, the customer is unable to select the new trays from the print window. Which of the following should the technician advise the customer to do?

When a customer is scanning from their multifunction device, using the automatic document feeder, a black line appears on the media output. When the customer scans from the exposure glass, there is no black line on the media output. Which of the following is the MOST likely cause of the black line?

A customer can scan to a folder on their local PC; however, they are unable to connect to a folder on the server located in another city. Which of the following is the MOST likely reason the customer cannot connect to the folder on the server?

An MFD is setup to use the scan-to-email function. The device is able to ping the email server; however, none of the emails are making it to the selected destinations. Which of the following is the MOST likely cause of the email problem?

A customer desires that all print jobs to their color MFD product by default come out in black and white. Which of the following would be the default setting a technician would use?

A technician notices a magenta color above all the text on the output of a color device. Which of the following would MOST likely repair this issue?

A customer is printing to their MFD and the output is coming out on a printer in another room. Which of the following is the MOST likely cause of this issue?

A customer replaced their printer with a MFD. The print jobs from a specific text editor are now coming out of the second media tray even though the customer selects the first media tray in the driver. Which of the following is the MOST likely cause of the issue?

When troubleshooting a void print area issue, which of the following is the BEST step for isolating the issue in a MFD?

A customer is interested in using TWAIN scanning with an MFD. Which of the following does the customer need?