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Detail Form
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1.
When scanning a color document with a single pass scanner which of the following is used to separate the
colors for processing?
2.
A customer has been having jamming issues and also notices the media is curled excessively. Which of the
following is the potential issue?
3.
A fuse is a component that:
4.
Fiber optic cables are used to:
5.
Which of the following creates 24 volts for a device?
6.
Which of the following supplies voltage for the charging of the photoconductor?
7.
A customer is getting a fuser over temperature error, when a technician gets onsite they discover the device is
located in a smal closet. Which of the following should the technician do next?
8.
When printing on transparencies why should a user select the transparency setting on a Laser/LED device?
9.
Which of the following is a best practice for preventative maintenance?
10.
When calling in for technical support, a technician should always be: