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Detail Form
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1.
A network technician was tasked to respond to a compromised workstation. The technician documented the scene, took the machine offline, and left the PC under a cubicle overnight. Which of the following steps of incident handling has been incorrectly performed?
2.
A network technician is using a network monitoring system and notices that every device on a particular segment has lost connectivity. Which of the following should the network technician do NEXT?
3.
A user calls the help desk and states that he was working on a spreadsheet and was unable to print it. However, his colleagues are able to print their documents to the same shared printer. Which of the following should be the FIRST question the helpdesk asks?
4.
A network technician has detected duplicate IP addresses on the network. After testing the behavior of rogue DHCP servers, the technician believes that the issue is related to an unauthorized home router. Which of the following should the technician do NEXT in the troubleshooting methodology?
5.
An administrator only has telnet access to a remote workstation. Which of the following utilities will identify if the workstation uses DHCP?
6.
A network technician is performing a tracert command to troubleshoot a website-related issue. The following output is received for each hop in the tracert:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
The technician would like to see the results of the tracert command.
Which of the following will allow the technician to perform tracert on external sites but not allow outsiders to discover information from inside the network?
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
The technician would like to see the results of the tracert command.
Which of the following will allow the technician to perform tracert on external sites but not allow outsiders to discover information from inside the network?
7.
A network technician has received comments from several users that cannot reach a particular website. Which of the following commands would provide the BEST information about the path taken across the network to this website?
8.
After connecting a workstation directly to a small business firewall, a network administrator is trying to manage it via HTTPS without losing its stored configuration. The only two pieces of information that the network administrator knows about the firewall are the management interface MAC address, which is 01:4a:d1:fa:b1:0e, and the administrator's password. Which of the following will allow the administrator to log onto the firewall via HTTPS if the management's IP address is unknown and the administrator's workstation IP address is 192.168.0.10/23?
9.
A network technician has detected a personal computer that has been physically connected to the corporate network. Which of the following commands would the network technician use to locate this unauthorized computer and determine the interface it is connected to?
10.
A technician has verified that a recent loss of network connectivity to multiple workstations is due to a bad CAT5 cable in the server room wall. Which of the following tools can be used to locate its physical location within the wall?