1.
Which of the following would Sandy, a technician, find in a network map?
2.

Which of the following protocols would be used to send email to an email server?
3.
Which of the following default ports would need to be open on a firewall to allow remote desktop access?
4.
After plugging a cable into a computer, a user reports there is no network access. Which of the following tools would the technician MOST likely check to verify that the cable was crimped correctly?
5.
Which of the following DNS records would allow for a website to have more than one FQDN?
6.
A small office home office (SOHO) customer is going to be replacing their switch. The customer also wants to add a WAP in a dropped ceiling; however, there are no power outlets above the drop ceiling, but there is a CAT5e network jack. Which of the following technologies should the new switch have to allow this WAP to be placed where the customer requests, without any other major changes to the environment?
7.
Tenants access multiple wireless networks in a building. Users report intermittent connectivity. Which of the following is the MOST likely cause of the problem?
8.
Which of the following BEST describes how a layer 2 switch functions?
9.
Jeff, a technician, has been asked to add a subnet to the company's LAN. Which of the following interfaces on the router will be modified?
10.
Jeff, a network engineer, is troubleshooting an issue where clients are not receiving IP addresses from a new, properly configured DHCP server on another subnet. Statically addressed clients can get onto the same network with no issues. Which of the following is causing the issue?