1.
Which of the following would a technician do to monitor remote traffic through an access point?
2.
Which of the following commands can a network technician use to check whether the DNS server for a given domain is reachable?
3.
A client's computer is unable to access any network resources. Which of the following utilities can a technician use to determine the IP address of the client's machine?
4.
A user's computer is unable to access the Internet. Which of the following utilities can a technician use to determine if DNS is working?
5.
Joe, a network technician, is troubleshooting in a wiring closet in 2011. The cabling to all the equipment does not match the documentation from 2007. Which of the following configuration management methods has been overlooked?
6.
After a technician has identified the problem and its impact, which of the following steps should be performed NEXT?
7.
Which of the following reasons would MOST likely be used to implement QoS and traffic shaping solutions?
8.
Ann, a network technician, has been troubleshooting a connectivity problem in the LAN room. Ann has diagnosed the problem and implemented a solution. Which of the following would be the NEXT step?
9.
A network technician is troubleshooting a user's connectivity problem, and has determined a probable cause. The technician is at which step in the troubleshooting methodology?
10.
In a SOHO environment, placing a VoIP unit on the outside edge of a LAN router enhances which of the following network optimization methods?