A user, Ann, calls the manufacturer of a software product she purchased, but is denied assistance because the product is no longer supported. Which of them following options is a BEST next choice?
A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?
Ann, a user, has an external monitor that will not turn on. Her laptop has activity lights and is plugged into the same power strip. Which of the following should be checked FIRST to begin troubleshooting this issue?