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Detail Form
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1.
An instructor does not receive any paperwork on the students in the class until the last minute, therefore not allowing an assessment of their current skill level. Which of the following is the BEST way to proceed?
2.
During a training session, a bulb goes out in the overhead projector. Which of the following is the BEST way to handle this situation?
3.
An instructor is preparing to teach a virtual class that requires students to download two large files in order to participate in class. Which of the following is the BEST way to handle the situation?
4.
The client has provided third party training materials to use during a class. The trainer notices that several outcomes for the training are not covered in the material. Which of the following should the trainer do to prepare to teach the course?
5.
Students in a class complain about the temperature of the room. The client expressed that they wanted the room colder so that students would be more alert during the class. Which of the following actions should the trainer take?
6.
During a course, the students express the need for additional training on a specific topic. Which of the following should the trainer do FIRST?
7.
The trainer is teaching a class unexpectedly comprised of students who speak a different language than the instructor. By the first break it is obvious many of the students are having trouble understanding the instruction. Which of the following is the NEXT step for the trainer?
8.
While facilitating learning, the trainer must:
9.
A problem occurs while delivering a course. The trainer was not prepared for this problem and needs to maintain credibility with the class. The trainer should:
10.
During a class, a student points out that one of the procedures that was explained has recently changed and the wrong steps are being taught. Which of the following should the trainer do to maintain an expert status with the class?