CompTIA CTT+ Certified Technical Trainer Set 5

Question - 15 Maximum mark : - 29

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CompTIA CTT+ Certified Technical Trainer Set 5

An instructor perceives that a learner is continually flirting with the instructor during class. Which of the following should the instructor do to reduce the distraction level caused by the learner?

Remove the learner immediately from the class. Report the behavior to the learner's manager. ✘ Avoid eye contact and continue with the class. Report the behavior to the learner's manager. ✘ Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager. ✘ Discuss the behavior with the learner at a break. Report the behavior to the learner's manager. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

A client requests a half-day course on a software application from an instructor. The instructor has laptops available for rent, but the client is not interested in paying the cost. Which of the following is the BEST method to handle this situation?

Instruct the client that the course can only be run with the laptop rental fee. ✘ Bring one laptop and a projector to display presentations and demonstrations. ✘ Increase the price of the class and say the laptop usage is free. ✘ Explain the best return on investment (ROI) will be realized by hands-on training. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?

Body movements and gestures ✘ Technical terminology and acronyms ✘ Proper syntax and use of grammar ✘ Voice inflection and rate of speech ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

On the first day an instructor administers a pre-test. The results of the test are mixed; some learners scored high and some scored low. Which of the following is an effective use of these results?

Modify the delivery to match the abilities of the learners. ✘ Use the results as a baseline to measure learning. ✘ Remove the over-qualified learners from the class. ✘ Remove the under-qualified learners from the class. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

Ask other learners if they had issues with the course. ✘ Offer the learner a refund on the course, ✘ Ask the learner if they had an issue with the course. ✘ Invite the learner back to retake the course. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?

Go to the learner privately and ask if there are any questions to clarify the material. ✘ Ask the learner in front of the class why they do not understanding the material. ✘ Make note of the learner's facial expressions, continuing on with discussing the topic to see if they later understand the subject. ✘ Ask the learner to come forward and demonstrate the information that was just presented. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor asks a question and notices that most of the learners seem distracted and are looking out the windows. Which of the following is the BEST approach to this problem?

Call on a specific learner to answer the question. ✘ Turn the question into an exercise. ✘ Rephrase the question using an appropriate frame of reference. ✘ Wait a little longer until someone answers the question. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor is delivering a computer training course. Which of the following is the BEST method for delivering the lecture that includes a presentation?

Stand in front of the projector at the front of the classroom. ✘ Sit at a desk at the back of the classroom to watch all of the learners. ✘ Sit behind a computer terminal in the front of the classroom. ✘ Stand off to the side of the presentation screen at the front of the classroom. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?

Use the administrator control panel in the virtual classroom client to cut off access for the irate user until the learner is calm. ✘ Send the user a private chat message explaining the concept better and add a positive emoticon to calm the learner. ✘ Reply to the class and ask the class to use appropriate netiquette when responding to any messages. ✘ Rephrase the comment into an anonymous question in case other learners are confused and discuss as a group. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

10.

An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?

Inform the customer that updated material is available. ✘ Ask the learners if they want to use the old material or the new material, ✘ Use the present material because the learners will not know the difference. ✘ Modify the material to meet current standards and teach the class. ✔

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Answer & Solution

Answer: Option B

Solution:

It provides fallback for IE8.

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CompTIA CTT+ Certified Technical Trainer Set 5

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