CompTIA Convergence+ Set 13

published open standards. ✘ Ethernet based endpoints. ✘ three party conferencing. ✘ desktop telephony applications. ✔

1(123)456-7890

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1(123)456-7890x123

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+34(56)78.90.12.34

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a physical address for E911. ✘ an Internet domain name service (DNS) record. ✘ a billing address. ✘ a PBX extension for direct inward dialing (DID) service. ✔

TDM Phone ✘ Analog Telephony Adapter (ATA) ✘ IP Phone ✘ Analog Phone ✔

WiFi phone ✘ Media gateway ✘ Softphone headset ✘ SIP phone ✔

802.1Q ✘ 802.11e ✘ Diffserv ✘ TOS ✔

TCP ✘ RTP ✘ RSVP ✘ RTCP ✔

8kbps of encoded audio. ✘ 64kbps of encoded audio. ✘ 56kbps of encoded audio and video. ✘ 16kbps of encoded audio. ✔

Fax server ✘ Automatic Call Distributor (ACD) ✘ Auto-attendant ✘ Conference bridge ✔

Call recording ✘ Call queuing ✘ Call waiting ✘ Call rejection ✔