A technician is tasked with replacing the wireless network card in a laptop. After performing the replacement
tasks, the laptop cannot pick up any wireless signals. Which of the following is the MOST likely cause of the
problem?
A customer explains they cannot use headphones through the audio ports on the front side of the
computer. Upon a visual inspection, the cable leading from the front audio panel to the motherboard is
properly connected and the device manager does not show any issues. Which of the following would need to be
done to enable to front panel audio ports?
A technician has ordered a replacement motherboard. The existing motherboard processor did not fit in the
replacement motherboard. Which of the following did the technician fail to confirm when ordering the
replacement motherboard?
A technician is setting up an email account on a smart phone. To ensure that messages read on the phone will
be marked as read when viewed on the computer, which of the following should the technician configure?
A client is having trouble connecting to the Internet. The client is using a static IP address and is able to
connect to other devices on the network via IP address only. Which of the following is MOST likely the
problem?
A computer briefly turns on, and then turns off. The computer does not stay on long enough for a user to get
into the BIOS. Which of the following tools should a technician use FIRST to help determine the problem?