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Detail Form
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1.
Which of the following is the correct path a technician could follow to find the Services Snap-in console inside of
Windows?
2.
A customer reports that their no longer able to use P2P software after updating the firmware on their
router. Which of the following should the technician have the customer perform?
3.
After checking a printer's documentation, the technician finds that the COM1 port on a computer needs to be
adjusted to 8-bits. Which of the following commands will make the change?
4.
Which of the following is the BEST procedure to perform if random keys are intermittently not functioning on a
laptop's keyboard?
5.
A burning smell is coming from a PC. Which of the following steps should a technician take to determine the
point of failure?
6.
A tape drive is reporting errors. Which of the following maintenance procedures should the technician do
FIRST?
7.
After visiting the Windows Update website, it states that 'the following updates were not installed'. Which of the
following would allow the technician to troubleshoot the problem?
8.
A technician is repairing a laptop that has a problem with its monitor. The technician hooks up an external
monitor to the laptop and the display works fine. The technician notices that when the laptop is turned on there
is a faint dim light that can be seen on the internal monitor. Which of the following should be replaced to correct
this problem?
9.
A SOHO has added three more wireless devices to their network. And now the new devices are having
problems with signal strength. Which of the following would help with the LEAST amount of cost to the SOHO?
10.
Which of the following speeds will a PC3200 memory module operate at if the bus speed is 400MHz?