A user wants to save a file into another user's directory, but the file save is denied. Which of the following is the MOST likely reason the file save cannot be
completed?
A user leaves the workstation frequently and does not want sensitive material to be accessed. In addition, the user does not want to turn off the computer every
time in the evening. Which of the following is the BEST solution for securing the workstation?
A technician is configuring a SOHO router to ensure network computers can only use secured protocols on the Internet. Which of the following ports should be
allowed?
A technician receives a helpdesk ticket about an employee having a problem sending text messages with a company Android smartphone. It has been determined
that it is not a carrier issue. Which of the following should the technician perform FIRST?
A networked PC has started to display adware pop-ups when the user opens the browser. Which of the following best practices should the technician employ
FIRST when responding to the problem?
Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like a quick solution that would most likely fix the issue.
Which of the following methods can the technician use?
A customer reports that a smartphone is experiencing a very short battery life. The user has been using this phone for a short time and has installed several apps
recently. Which of the following might be the cause of the issue?
A customer has recently installed several applications on a Windows 7 workstation and is now experiencing slow system performance and spontaneous restarts.
After removing some of the recently installed applications, the issue persists. Which of the following tools could the technician use to troubleshoot the problem while
preventing data loss?