1.
A user states that when typing in directions on a navigation website, the map is not viewable in a newer web browser. The technician runs updates to Java, but is still unable to view the map. The technician should change which of the following Internet Options?
2.
An administrator is in a Remote Assistance session, sharing a user's desktop. While trying to map a shared network drive for the user, an "access denied" error is encountered while using the user's credentials. Which of the following should be the administrator's NEXT step?
3.
Ann, a user, discovers that all of her documents will not open. The documents open properly on another computer. Which of the following tools will be the FASTEST for a technician to use to allow the documents to open?
4.
A technician is tasked with enabling TLS version 1.0, 1.1, and 1.2 on a client Internet Explorer browser. Which of the following Internet Options Tabs should the technician look to enable the aforementioned TLS settings?
5.
A technician has completed the installation of Windows 7 and needs to add it to the company's domain. Which of the following Control Panel options should the technician use to complete this task?
6.
A technician is installing 40 new bare metal computers into the corporate domain. The Windows 8.1 OS and an Office Suite need to be installed as quickly as possible. Which of the following methods of installation would BEST suite the technician's requirements?
7.
A programmer installed a modified DLL file and is having problems with Windows not running correctly now. Which of the following commands is BEST used to repair the computer?
8.
A second hard drive is added to a Windows desktop. A technician must initialize and create volumes on the drive. Which of the following command line utilities should the technician use to accomplish this?
9.
A technician needs to verify and replace important individual system files on a Windows computer. Which of the following will verify and replace protected Windows system files?
10.
After several recent application updates, a technician has noticed a marked change in the performance of the OS on a client's computer. Several OS commands no longer seem to function or report "file not found" errors. The technician suspects the application updates have overwritten some of the OS files. The technician wishes to repair the OS first. Which of the following would be the NEXT course of action?