1.
A user reports that they are unable to connect to any wireless network. The laptop technician verifies that the latest wireless drivers have been installed. Which of the following trouble shooting steps should also be taken to kept resolve this issue?
2.
Which of the following commands will allow a technician to test a network card?
3.
A travelling user needs to use a printer in the business room in their hotel. They have a laptop with Windows 7. The printer has USB and Ethernet ports. The user connects the laptop to the USB post, and after the laptop installs the device the user cannot print. How can the user verify the connection?
4.
Which of the following is feature of a Docking Station?
5.
Which of the following should be checked prior to an operating system being installed?
6.
Which of the following is a power supply that has one single plug and socket?
7.
Which of the following interfaces can support the MOST devices per port?
8.
Which of the following is an example of a serial port?
9.
Which of the following ports does Windows firewall open by default for Remote Desktop to work?
10.
Which of the following steps BEST describes how to replace a defective sound card in a desktop PC?