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Detail Form
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1.
Which ITIL volume provides guidance on incident and problem management?
2.
What are some examples of utility value provided by a cloud-based service?
3.
How do you calculate the overall availability of a service composed of two tiers, where each tier is 99.999% available?
4.
Which of the following elements should be monitored by a consumer of a SaaS service?
5.
Which of the following elements should be monitored by a consumer of a PaaS service?
6.
True or false? A watcher node is responsible for measuring application performance of a cloud service.
7.
What are synthetic transactions?
8.
Which of the following is not an appropriate mitigation to protect against malicious insiders?
9.
Which security measures can be used to secure communications between cloud services and end users?
10.
True or false? There are no significant security benefits to using cloud services.