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Detail Form
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1.
You are working as a technician at Certkiller .com. You have just finished replacing a faulty hard drive with a new primary hard drive in a computer. You have also created a primary partition and an extended partition with a logical drive on the new hard drive. The primary and the extended partitions on the hard drive is formatted with FAT32. When you try to boot the system to the new primary partition in order to install a operating system, there is an error message stating, no boot device found. Which of the following is MOST likely the problem?
2.
You are working as a technician at Certkiller .com. You are asked to troubleshoot a monitor with a wavy picture. Which of the following would be the FIRST thing you should attempt?
3.
You are working as a technician at Certkiller .com. You have just discovered that a server tape backup did not execute successfully on its schedule. You find nothing unusual when checking the server logs. Which of the following should you do FIRST in order to try and solve this issue
4.
You are working as a technician at Certkiller .com. You are asked to help a user that is having trouble with his mouse. He has reported that the mouse pointer is behaving erratically when the mouse pointer is moved over the screen. Which of the following should you try FIRST in order to resolve this issue?
5.
You are working as a technician at Certkiller .com. A user has just received a new flat panel video display with a built in USB hub. The user reports that his USB memory does not work when it is plugged into the ports on the flat panel video display. While troubleshooting this issue you observe that no errors are displayed in Device Manager and the device does not seem to be detected when plugged in. You are not able to replicate these issues when plugging it into the front of the workstation. The next troubleshooting step would be to:
6.
You are working as a technician at Certkiller .com. You have been asked to help a user that has reported discolorations on the screen of his CRT monitor. Which of the following should you try FIRST in order to solve the problem?
7.
You are working as a technician at Certkiller .com. You are asked to troubleshoot a laptop that is running out of battery power more quickly than expected. Which of the following should you do first in order to correct the problem?
8.
You are working as a technician at Certkiller .com. You have just finished installing a new video card in a workstation. After booting up the computer you receive no picture on the monitor. The workstation is not equipped with an onboard video card. In order to fix this issue, which of the following actions should you take FIRST?
9.
You are working as a technician at Certkiller .com. You need to disconnect a computer from its DHCP assigned IP address. Which of the following will accomplish this?
10.
You are working as a technician at Certkiller .com. You are troubleshooting a computer where you suspect that a recently installed program has overwritten a Windows system file. Which of the following commands could you use in order to check and verify the system files?