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Detail Form
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1.
You are working as a technician at Certkiller .com. You are asked to help a user that is having trouble with his mouse. He has reported that the mouse pointer is behaving erratically when the mouse pointer is moved over the screen. Which of the following should you try FIRST in order to resolve this issue?
2.
You are working as a technician at Certkiller .com. You are troubleshooting a computer where you suspect that a recently installed program has overwritten a Windows system file. Which of the following commands could you use in order to check and verify the system files?