CompTIA A+ Remote Support Technician Designation Set 13

1.

A user has upgraded to Windows XP and now cannot run an application that previously worked in Windows 95. Which of the following steps may be taken to correct this problem?

Revert the partition on the disk to FAT32 using the Disk Management utility. Use CHKDSK to examine the hard disk for errors. Use the SFC utility to install support files for Windows 95. Use the Program Compatibility Wizard to set the Compatibility Mode for the application to Windows 95.

2.

On the first attempt at logging in to a corporate server which has been accessed successfully many times, an error message appears stating that the credentials supplied do not allow access to this server. Which of the following is MOST likely the cause?

account has been locked mis-typed username and/or password account has expired server is down

3.

The command line option to convert a basic disk to a dynamic disk is:

CONVERT FORMAT FDISK DISKPART

4.

Which of the following system utilities can be used to replace missing or corrupt system files?

File Import Manager SFC File Management System Configuration

5.

Thermal Transfer is a method by which:

a laser beam scans back and forth across an imaging drum to transfer an image to paper. pigments and dyes are transferred from a carrier or ribbon to the paper. thermal wax is transferred from a carrier or ribbon to capture an image from the paper. dye-infusion is transferred from a carrier or ribbon to capture an image from the paper.

CompTIA A+ Remote Support Technician Designation Set 13

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CompTIA A+ Remote Support Technician Designation Set 13

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