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1.
Which of the following commands are used to create folders in a command prompt?
2.
A dual-layer DVD-R disc has a maximum data capacity of:
3.
A user running Windows 2000 reports that the password is no longer working. Which of the following actions should the technician take next?
4.
A user reports that the computer is no longer displaying video. The user can see the boot-up screen but the video disappears while loading Windows. Which of the following actions may resolve the problem?
5.
A technician receives a telephone call from a customer who says that a cord from the back of the computer fell off and that they are unsure where the cord belongs. Which of the following would be the FIRST thing for the technician to do?
6.
A user wants to access work email from home. Which of the following protocols will allow a user to read and write emails while the emails are on the server?
7.
Which of the following files should be run to install the Recovery Console in a computer running Windows XP Professional?
8.
A user reports that the PS/2 mouse is not working. A technician should:
9.
A users laser printer is generating faded printouts. A technician should instruct the user to:
10.
Which of the following groups in a domain in Windows 2000 have access to a shared folder by default unless it is removed?