CompTIA A+ Remote Support Technician Designation Set 11

1.

To implement a strong password policy, a company should stipulate that passwords must:

contain at least six characters and one symbol in the second position. contain at least eight characters and one or more symbols. be chosen from a list of obscure Greek and Roman characters. be the users account name spelled backwards.

2.

Which of the following steps can be used to disable the auto-restart in Windows XP?

Start > Settings > Control Panel > Sound > Speech & Audio devices > Sounds & Audio devices > Advanced
> Set Volume.

Right click on the desktop > Properties> Settings > Advanced > Apply New Settings Without Restart

Right click on My Computer > Properties > Advanced > Startup and Recovery Settings > uncheckautomatically 'restart under system failure'

Right click on My Computer > Properties > Advanced > User Profile Settings > change type of profile

3.

A user reports that the PS/2 mouse is not working. A technician should:

have the user check the mouse connection and reboot the computer. request that the user swap out the mouse. ask the user to re-install the mouse drivers. instruct the user to disassemble the mouse and clean the trackball.

4.

When a user would like to access a file server with Universal Name Convention (UNC), which of the following information is needed?

hostname and path name DHCP server information HTTP server address on Address Bar SMTP server address

5.

A user cannot access secure websites. Which of the following should a technician do?

Bypass the router and connect the computer directly to the modem. Customize the security settings in the browser. Disable the software firewall. Customize the software firewall.

CompTIA A+ Remote Support Technician Designation Set 11

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CompTIA A+ Remote Support Technician Designation Set 11

Congratulations

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COMPANY

Products

OTHERS

Partner