CompTIA A+ Remote Support Technician Designation Set 1

1.

You are working as a technician at Certkiller .com. A user ask you which of the following types of batteries provides the longest running time for portable devices. What will you answer the user?

alkaline nickel-cadmium (NiCd) lithium ion (Li-ion) nickel metal-hydride (NiMH)

2.

You work as a senior technician at Certkiller .com. A trainee needs assistance with updating the device driver for a network interface card (NIC). Which of the following alternatives would you ask him to follow?

Control Panel > Network Interface Cards > Highlight the listing for the NIC > Update Driver

Control Panel > Hardware > Select the listing for the NIC > Driver Tab > Update Driver

Control Panel > System-Device Manager > Driver Tab > Update Driver

Control Panel > System > Hardware > Device Manager > Select the listing for the NIC > Driver Tab >Update Driver

3.

You are working as a technician at Certkiller .com. You have just received a new AGP video card that needs to be installed in a user's computer. Which of the following suggestions is the correct procedure to follow when installing the video card?

install the card into a free PCI port inside the computer and install drivers for the new video card. install the card into the AGP port inside the computer and install drivers for the new video card. connect the new video card to the AGP port using IEEE 1394/Firewire and install drivers for the new videocard. attach the new video card to a USB port using the included USB cable and install drivers for the new videocard.

4.

You are working as a technician at Certkiller .com. A colleague of yours asks you what the technique that is used to produce the best LCD image on a laptops is called. What will you answer him?

Active matrix Active scanning Dual scan Passive matrix

5.

One of Certkiller .com's users asks you what the maximum data capacity of a dual-layer DVD-R is. What will you answer him?

9.4GB. 700MB. 2.1GB. 4.7GB.

CompTIA A+ Remote Support Technician Designation Set 1

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CompTIA A+ Remote Support Technician Designation Set 1

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