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Detail Form
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1.
You are working as a technician at Certkiller .com. A user ask you which of the following types of batteries provides the longest running time for portable devices. What will you answer the user?
2.
You work as a senior technician at Certkiller .com. A trainee needs assistance with updating the device driver for a network interface card (NIC). Which of the following alternatives would you ask him to follow?
3.
You are working as a technician at Certkiller .com. You have just received a new AGP video card that needs to be installed in a user's computer. Which of the following suggestions is the correct procedure to follow when installing the video card?
4.
You are working as a technician at Certkiller .com. A colleague of yours asks you what the technique that is used to produce the best LCD image on a laptops is called. What will you answer him?
5.
One of Certkiller .com's users asks you what the maximum data capacity of a dual-layer DVD-R is. What will you answer him?
6.
What would be the correct definition of a computer that is hosting dual PCI-Express video cards?
7.
You are working as a technician at Certkiller .com. You have been asked to replace a mouse on a workstation in the HR department as it is broken. You only have a new USB mouse in store but the computer does not support USB technology. Which of the following will still allow you to accomplish the task?
8.
You are working as a technician at Certkiller .com. An employee and good friend of yours calls you during your lunch break. Your friend is building his own computer and has come to the installation of the IDE hard drive. He wants to know what to attach the new hard drive with to the motherboard. What will you answer him?
9.
You are working as a technician at Certkiller .com. You have been asked to respond to a call made from Certkiller 's reception. The receptionist serving at the moment feels that the content on her screen is viewable to almost anyone in the reception and wonders if there is a way to hide information on the screen so only the user can view the screen. Which of the following would be the BEST response for you to make?
10.
As a technician at Certkiller .com you receive a call from a customer with a computer that refused to boot. The customer states that during a memory upgrade, the customer felt a static shock. Which of the following information should you give the customer?