1.
To scan for corrupted system files, which of the following command-line applications would a technician use?
.
2.
In Windows Vista, which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
3.
Which of the following is the name of the Windows Vista application that will display items such as a clock, weather and thumbnails on the desktop at startup?
4.
After replacing the RAM on a clients system, a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
5.
Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
6.
A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
7.
A client is reporting that their system is operating slowly. The client has a 2GHz processor, 256MB of RAM, and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
8.
Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresses?
9.
Which of the following encryption methods requires a 10-digit network key?
10.
A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC.Which of the following is the BEST reason for the failure?