A user has reported they cannot access the wireless network. The network technician checks the laptop and cannot view the wireless adapter settings. Which of the following should the technician do to connect the user to the wireless network?
A new web-based application is not working properly because it is unable to connect to certain external sites after it was installed within the internal corporate network. Which of the following will need to be configured to help troubleshoot this issue?
A technician notices that the WAP keeps getting a different IP address after it is restarted. Which of the following is the FIRST step to take to ensure the IP address assigned does not change?
A technician has a laptop which has a faint image showing on the screen. Which of the following components should be tested and MOST likely needs replacement?
Windows 7 has notified a user that it has blocked access to the following address in Internet Explorer: ftp:// ftp.microsoft.com:21. Which of the following Windows features should the technician check to ensure that there is not an explicit rule disallowing access to this location?
A technician has a user that consistently picks up viruses and malware no matter what kind of software is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?