1.
A user cannot connect to the network. The technician determines that the network settings are correct and that the NIC is fully functional. Which of the following tools is BEST used to troubleshoot this problem?
2.
A PC is giving electric shocks whenever the technician touches the case or chassis. Which of the following tools should the technician use FIRST to isolate the problem?
3.
Which of the following is true about a Guest account on a Windows XP stand alone system?
4.
Which of the following Windows Vista tools will allow a technician to track system performance over long periods of time?
5.
Which of the following should a technician use FIRST to troubleshoot issues related to software installations and application failures in Windows 7?
6.
Which of the following is a file system that theoretically supports up to 64ZB and more than 1000 files per directory?
7.
Which of the following is the BEST tool to use in Windows 7 to backup important system files without requiring external storage?
8.
A laboratory requires all Windows computers run 24 hours a day to measure data over a period of weeks. Once a month the lab manager finds that the computers have rebooted in the middle of the night. Which of the following is the MOST likely cause of this random occurrence?
9.
A user reports that .tiff files are no longer able to be opened. Which of the following is the MOST likely cause?
10.
A User reports their new Windows 7 system is slow to start up. The technician discovers the user has 10 gadgets running on the desktop. Which of the following should the technician do to remove the gadgets?