1.
A user cannot connect to the network. The technician determines that the network settings are correct and that the NIC is fully functional. Which of the following tools is BEST used to troubleshoot this problem?
2.
A PC is giving electric shocks whenever the technician touches the case or chassis. Which of the following tools should the technician use FIRST to isolate the problem?
3.
Which of the following is true about a Guest account on a Windows XP stand alone system?
4.
Which of the following Windows Vista tools will allow a technician to track system performance over long periods of time?
5.
Which of the following should a technician use FIRST to troubleshoot issues related to software installations and application failures in Windows 7?