A user states while making several attempts to install a new version of their graphics application, they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?
A change has been made to the system that is not allowing access to the BIOS, the machine will not POST. Which of the following is the FIRST action that the technician should perform?
A user states that a document is stuck in the print queue. A technician logs on to the computer and tries to delete the document, but the document will not delete and the printer has stalled. Which of the following is the NEXT step that the technician should attempt?
A user updates the wireless adapter software on a PC. Upon reboot the user logs in and the computer displays a stop error. Which of the following steps should the technician perform NEXT?