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Detail Form
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1.
A technician needs to remove the ability of standard users to shut down or restart a shared computer. Which of the following commands can be used to accomplish this task?
2.
A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of the problem?
3.
An Internet browser's cookie could be classified as which of the following?
4.
To reach system restore, select:
5.
A technician finds that a laptop's display only works properly when the LCD screen is positioned at certain angles. Which of the following should the technician check FIRST?
6.
A desktop PC monitor has no display after a power failure. The light on the monitor is on. Which of the following actions should be taken FIRST?
7.
A customer that uses a laptop in many Wi-Fi hot-spots is reporting that it takes a long time to connect to the wireless network at home. Which of the following is the MOST appropriate recommendation for a technician to make to the customer?
8.
Upon booting, the error message `operating system not found' stops the boot process. Which of the following will correct the problem?
9.
A technician is troubleshooting a laser printer that spontaneously pauses and resumes during long print jobs. Which of the following is the MOST likely cause of the printer issue?
10.
A client has moved a computer from one office to another office. When the computer is restarted, the hard drive is not recognized. Which of the following procedures should be performed FIRST?