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Detail Form
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1.
A user states that their wireless connection drops when the phone rings. Which of the following solutions BEST shows what the technician should do to prevent this from happening?
2.
A technician has discovered two PCs with the same name being used on the network. Which of the following BEST describes what has been happening and how to resolve the problem?
3.
A user is reporting that they cannot connect to the wireless network from their office but they were able to connect yesterday. Which of the following would be the MOST likely reason?
4.
A user reports that their PC boots up to a screen that reads "OS not found". Which of the following would be the MOST likely cause of this problem?
5.
Which of the following paths would a technician use to map a network drive?
6.
A technician would like to stop a program from automatically starting upon boot-up. Which of the following Windows commands would BEST accomplish this task?
7.
A manager needs to have remote access to the main office at all times. Which of the following is the BEST setup?
8.
Which of the following has the HIGHEST level rights?
9.
Which of the following allows a user to reset their password with a series of security questions that only the user should know?
10.
A technician's supervisor wants to implement a data destruction solution. Which of the following is the BEST choice for destroying hard drives?