1.
A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating system, programs, and all user data?
2.
Which of the following procedures needs to be done FIRST in order to modify system files and folders in Windows XP?
3.
A technician is troubleshooting a computer which is making a loud clicking noise and not booting. Which of the following parts MOST likely needs to be replaced?
4.
A technician needs to free up hard drive space by emptying the recycle bin, deleting temporary files, and compressing old files. Which of the following utilities will allow the technician to accomplish this simultaneously?
5.
A technician needs to uninstall some software from a Windows XP computer. Which of the following utilities is unique to Windows XP?