1.
A user states that their laptop is slow and they would like to increase the memory. Which of the following memory modules should a technician install?
2.
In Windows 7, in which of the following paths would a user with account CompTIA go to in order to view their pictures?
3.
Whenever a user tries to print a specially formatted document, it prints but strips the text and has incorrect spacing. Which of the following issues is the most likely cause?
4.
Upon starting a computer, the CHKDSK utility always runs before the operating system loads. Which of the following components should the technician check in order to more closely diagnose the problem?
5.
A technician is tasked with replacing the processor and cooling fan in a laptop computer. Which of the following procedures will help the technician complete the task efficiently?
6.
Which of the following represents the default installation folder for a 32-bit program installed under Windows 7 Professional 64-bit?
7.
A shared computer is used on multiple shifts and each user creates a log file in a shared folder. Lately there has been an issue with log files being deleted by users other than the creators. Which of the following options will prevent these deletions while allowing users access to their own files?
8.
Which of the following operating systems supports full BitLocker functionality?
9.
Which of the following should a technician do FIRST to secure a mobile device?
10.
When running Windows XP, which of the following would give a list of switches for the CHKDSK command?