1.
Which of the following statements regarding a laptop is TRUE?
2.
You work as a network technician at Certkiller .com. A Certkiller .com user has installed 1024MB of ram to a laptop but the laptop only reports 800MB of RAM. The Certkiller .com user wants to know what the cause of this could be. What would your reply be?
3.
A Certkiller .com technician installs a 512 MB RAM module in a Certkiller .com laptop that has 64MB of video shared memory. How much RAM would be available to the operating system?
4.
A customer complains that after the memory on his laptop was upgraded from 512 MB to 1024 MB of RAM, his laptop reports that only 768 MB of RAM is installed. What is the MOST probable cause of this?
5.
You are working as a technician at Certkiller .com. You have just finished an upgrade to a total of 512MB RAM in a laptop. After booting up the laptop Windows reports only 448MB of total RAM. Which of the following BEST explains the reason for the difference in RAM?
6.
A Certkiller .com user reports that numbers instead of letters appear when he types on his laptop. What is the reason for this?
7.
A Certkiller .com user reports that when he plugged power adapter cord in to laptop, he saw a spark and now the screen is dim. What would you suspect the cause of this problem?
8.
Certkiller .com has purchasing a laptop with internal wireless capability; however, the laptop fails to connect to any wireless network at Certkiller .com. What should the technician check FIRST?
9.
A Certkiller .com user complains that the screen on his laptop remains blank when he turns on his laptop. The Certkiller .com technician ascertains that the power light comes on and that the laptop does boot up. What should the technician do to enable the display?
10.
You work as a technician at Certkiller .com. A user with a laptop asks what the purpose of the Fn key is. What will your answer be?