You work as a network technician at Certkiller .com. A Certkiller .com user has installed 1024MB of ram to a
laptop but the laptop only reports 800MB of RAM. The Certkiller .com user wants to know what the cause of this
could be.
What would your reply be?
A Certkiller .com technician installs a 512 MB RAM module in a Certkiller .com laptop that has 64MB of video
shared memory. How much RAM would be available to the operating system?
A customer complains that after the memory on his laptop was upgraded from 512 MB to 1024 MB of RAM, his
laptop reports that only 768 MB of RAM is installed. What is the MOST probable cause of this?
You are working as a technician at Certkiller .com. You have just finished an upgrade to a total of 512MB RAM
in a laptop. After booting up the laptop Windows reports only 448MB of total RAM. Which of the following BEST
explains the reason for the difference in RAM?
A Certkiller .com user reports that when he plugged power adapter cord in to laptop, he saw a spark and now
the screen is dim. What would you suspect the cause of this problem?
Certkiller .com has purchasing a laptop with internal wireless capability; however, the laptop fails to connect to
any wireless network at Certkiller .com. What should the technician check FIRST?
A Certkiller .com user complains that the screen on his laptop remains blank when he turns on his laptop. The
Certkiller .com technician ascertains that the power light comes on and that the laptop does boot up. What
should the technician do to enable the display?