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Detail Form
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1.
You work as a network technician at Certkiller .com. You have recently installed an IDE DVD Writer to the IDE
interface which has an IDE Hard Disk on the primary chain configured as master. You are required to choose
the best installation setting for the DVD Writer.
What should you do?
2.
A user calls you and reports that the computer is broken. He has started the computer and it makes some
noise but the screen is blank. Which of the following should you check FIRST?
3.
You are working as a technician at Certkiller .com. You are troubleshooting a computer that during the POST
(power-on self test) makes several beeps and then stalls. Which of the following components would most
probably be the cause of the problem?
4.
You work as the network technician at Certkiller .com. A Certkiller .com user complains that his screen is blank
even though his computer is powered on. What should you do FIRST?
5.
A Certkiller .com technician has just upgraded the CPU on a Certkiller .com computer. Now the computer shuts
down automatically. What is the MOST probable cause of this problem?
6.
A Certkiller .com technician has successfully upgraded the CPU on a Certkiller .com computer but now the
Certkiller .com user reports that it is overheating. What is the MOST probable cause of this problem?
7.
After upgrading the CPU of you own computer you observe that it keeps shutting down a few minutes after you
start it. What is most probable cause of this behavior?
8.
You are working as a technician at Certkiller .com. You have been asked to troubleshoot a problem where none
of 3 SCSI drives in a chain are seen. To troubleshoot this problem, you should start with checking:
9.
You are working as a technician at Certkiller .com. You have been asked to replace a defective CPU and to
ensure that the new CPU is functioning. The initial check seems ok but after several hours the CPU is
overheating. Which of the following may be the cause?
10.
You are working as a technician at Certkiller .com. A user has bought a removable storage device that
connects to the workstation with USB 2.0. The user wants to know what the maximum speed for the USB 2.0
technology is. What will you answer?