CompTIA-A+ IT Technician 2006 Set 19

You are working as a technician at Certkiller .com. You receive a workstation that needs to have its memory upgraded. When opening the case you find extensive amounts of dust on the inside. Which of the following should be done in order to clean the computer?

Which of the following statements is TRUE regarding a network user being unable to access any network resources?

A computer on a LAN would have access to all network resources, but may have problems accessing the Internet, which of the following settings are missing?

A technician receives a service call for a laptop that is locking up. The user reports that no hardware or software changes have been made. Which of the following actions should the technician take next?

In Windows XP, which of the following will CTRL+C do when running a command line utility?

On the way to a customers home, a technicians car has a flat tire. It is 30 minutes before the scheduled appointment. Which of the following actions should the technician take?

In Windows XP, which of the following paths can be used to stop a particular service program?

You are working as a technician at Certkiller .com. The marketing department has purchased a color laser printer, and recently users have started to notice that when printing multicolored designs, the printer takes a long finish the printout. Which of the following would be the BEST way to decrease printing time and maintain quality?

The prints from a Certkiller .com laser printer appear smudged image and rubs off easily. Which of the following is the MOST probable cause of this problem? What problem can be cause by the fusing assembly?

As a Certkiller .com technician you are troubleshooting an error code on a laser printer, that indicates there is some problem with the fuser. Which of the following actions should the you take first to solve the issue?