CompTIA-A+ IT Technician 2006 Set 18

1.

A user reports that after installing a 256MB memory upgrade, to obtain a total of 512MB, only the original 256MB is reported. Which of the following should the technician do FIRST?

Replace with compatible memory. Assume that the memory slot is bad and replace the motherboard. Conduct diagnostics. Check the power supply.

2.

Which of the following types of numbers are displayed in a bluescreen error?

10 digit binary dump code 10 digit decimal number 10 digit binary number 10 digit hexadecimal number

3.

Which of the following media provides the most storage capacity for creating a backup?

DVD dual-layer DVD 1.4 inch floppy disk CD

4.

Which of the following utilities is used to speed up hard drive access?

Disk Cleanup Disk Defragmenter CHKDSK SCANDISK

5.

Safe mode, Emergency Repair Disk (ERD), and Recovery Console are examples of:

Windows XP restore programs. Windows 2000, Windows XP saving processes. Windows 2000 startup procedures. Windows 2000, Windows XP boot options.

6.

In Windows XP, which of the following will CTRL+C do when running a command line utility?

CD CHCP BREAK CALL

7.

A customer engages a technician in conversation about the competition. Which of the following actions should the technician take?

Tell the customer that the technicians company is a better place to work than any of the competitors companies. Inform the customer that you refuse to talk about the competition. Remain respectful of competing companies when talking with the customer. Inform the customer that competitors are unable to provide the same excellent level of service as thetechnicians company.

8.

Which of the following will prevent the Windows messenger service from displaying any messages?

Start > Run > type service.msc > right click on the messenger service > Properties > Start-up type > Automatic Start > Run > type CMD > type NET START msg.exe Start > Run > type CMD > type NET START messenger Start > Run > type service.msc > right click on the messenger service > Properties > Start-up type > Disable

9.

On the way to a customers home, a technicians car has a flat tire. It is 30 minutes before the scheduled appointment. Which of the following actions should the technician take?

Telephone your supervisor and request a ride to the customers home. Telephone the customer and tell the customer about the situation. Offer to reschedule the appointment. If the customers home is within walking distance, leave the car at the side of the road and walk to thecustomers home. The technician can change the flat tire, so there is no need to notify the customer.

10.

Damage caused by electrostatic discharge (ESD) can be prevented by:

wearing an anti-static coat. using an electromagnetic interference (EMI) strap. using an anti-static mat. wrapping all computer components in aluminum foil.

CompTIA-A+ IT Technician 2006 Set 18

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Congratulations

COMPANY

Products

OTHERS

Partner

CompTIA-A+ IT Technician 2006 Set 18

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Answer & Solution

Answer: Option B

Solution:

Congratulations

Detail Form

COMPANY

Products

OTHERS

Partner