1.
After right-clicking on an applications shortcut icon and selecting Properties, which of the following will identify the location of the application?
2.
Which of the following would be the LAST step to take when installing a network printer?
3.
A CAT5 network cable runs through a manufacturing facility directly above a bank of high capacity welding machines. Computers that are connected to that cable experience frequent network errors. This is an example of:
4.
A computer running Windows XP Professional SP2 is unable to login to the domain. Which of the following may be the cause?
5.
A computer running Windows XP was shutdown incorrectly. Upon boot up, Windows will automatically prompt a user to:
6.
A computer has become progressively slower when retrieving files from the local hard drive. Which of the following actions should a technician take to correct this problem?
7.
Which of the following contains the CMD.EXE in Windows 2000/XP system?
8.
When installing expansion cards or memory, which of the following is of the greatest risk to the technician's health?
9.
Which of the following actions should a technician take when dealing with a dissatisfied customer?
10.
Which of the following auditing policies should be used to track a users access to local or network resources?