A program is crashing unexpectedly and not providing an error message. Which of the following can a
technician use to obtain information about why the program is crashing?
A technician receives a laptop that is running out of battery power more quickly than expected. Which of the
following can the technician do to correct the problem?
A laptop user wishes to perform wireless synchronization between a laptop and a personal digital assistant
(PDA). Which of the following methods could be used to synchronize the files?
A computer has Windows XP installed but has never had any security updates or patches installed. Which of
the following would be the BEST way to install all the most recent updates and patches?