1.
A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?
2.
Before beginning hardware repair work on a PC, which of the following is the FIRST step?
3.
Which of the following is a laptop monitor technology that uses a backlight to produce an image on the screen?
4.
Which of the following displays has the HIGHEST Hz frequency?
5.
A customer wants to know what version of DirectX the current workstation has installed. Which of the following command line tools would the customer use?
6.
Which of the following logs contains information on overall performance and events not related to user authentication?
7.
Which of the following ports MUST be open to transport files across a network using FTP?
8.
Which of the following channels should a technician choose when installing multiple wireless access points for a small office home office (SOHO) network to provide the MINIMAL interference?
9.
Which of the following should be the FINAL step according to the troubleshooting theory?
10.
Which of the following should be completed NEXT, after testing the theory of probable cause?