1.
A customer reports that their computer is displaying operating system not found while booting. The technician confirms that the computer booted fine the previous day and that no devices were added. The technician also confirms that no software changes were made to the system from the previous day. Which of the following is the problem?
2.
After verifying full system functionality, which of the following should a technician do NEXT when troubleshooting a problem?
3.
A user notices that the battery light on the laptop is flashing when the laptop is on a docking station. Which of the following should the technician perform FIRST?
4.
Corrupt Windows XP system files are keeping a PC from booting. Which of the following is the BEST option to resolve this issue?
5.
Which of the following occurs by default when a file is copied from a CD-ROM to a folder on an NTFS partition?
6.
A new video card requires a 600 watt power supply. The power supply should have how many pins on the main cable?
7.
Which of the following controls the connections between the processor and the AGP slot on a motherboard?
8.
A user has a docking station at work, but now wants to take their laptop home. Which of the following features would a technician use to allow this?
9.
A user reports that they walked away from their laptop for 30 minutes and when they came back the screen was very dim. The user tried moving the mouse and increasing the brightness setting, but neither worked. Which of the following should the technician do FIRST?
10.
A customer states their computer was fine until yesterday when they heard a pop noise and the computer stopped working. Which of the following components should the technician test FIRST?