CompTIA A+ Essentials 2006 Set 6

1.

A customer reports that their computer is displaying operating system not found while booting. The technician confirms that the computer booted fine the previous day and that no devices were added. The technician also confirms that no software changes were made to the system from the previous day. Which of the following is the problem?

The network cable is unplugged. A diskette was placed in the disk drive. The keyboard is unplugged. The system has been infected with spyware.

2.

After verifying full system functionality, which of the following should a technician do NEXT when troubleshooting a problem?

Establish a theory of probable cause. Identify user changes to the computer. Move on to the next issue that requires troubleshooting. Document findings, actions, and outcomes.

3.

A user notices that the battery light on the laptop is flashing when the laptop is on a docking station. Which of the following should the technician perform FIRST?

Reseat in the docking station Reinstall the operating system Remove and reseat the battery Replace the laptop battery

4.

Corrupt Windows XP system files are keeping a PC from booting. Which of the following is the BEST option to resolve this issue?

Automated System Recovery Emergency Repair Disk Recovery Console NT Repair Disk

5.

Which of the following occurs by default when a file is copied from a CD-ROM to a folder on an NTFS partition?

The file inherits the permissions of the folder it is copied to. The CD structure is indexed and the index is stored in the folder. The file is copied with the Read Only attribute. A shortcut is created on the drive pointing to the CD file.

CompTIA A+ Essentials 2006 Set 6

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CompTIA A+ Essentials 2006 Set 6

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