A technician receives a laptop computer for repair. The work order states that the wireless network device has stopped working. The technician should check whether the:
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?
A technician receives a computer that has a corrupt device driver. The technician is able to boot the computer into safe mode. Which of the following would be the FIRST step to take when replacing the faulty driver?